📦 Orders & Shipping Info

aka: What happens after you click “Add to Cart”

🧵 How Are Your Products Made?

We don’t sit around silk-screening shirts in a basement—our designs are made-to-order using a global print-on-demand partner. That means:

• No overstock waste
• Faster delivery from the facility closest to you
• And yes, your shirt is probably more well-traveled than you are

So whether you're in NYC or Nowheresville, your order gets made just for you—hot off the digital press.

📍 How Do I Track My Order?

Once your order ships, we’ll shoot you an email with a tracking link faster than you can say “refresh.”
📩 Can’t find it? Check your spam folder, then check your life.
Still nothing? Hit us up at info@threadtok.com—we got you.

😬 Got a Damaged or Wrong Item?

Ugh, that’s on us—and we hate being wrong. If something’s off, don’t panic. Just:

1. Snap a photo of the damage/mix-up
2. Include your order number
3. Email it to info@threadtok.com within 7 days

We’ll handle it like your favorite group chat handles drama: fast, thorough, and with a little flair.

TL;DR: Every order is custom, tracking is email-based, and if we mess up—we’ll fix it, no passive-aggressive chatbot required.